At Travel Gear Shop, we understand that when you order premium travel gear, you want it to arrive as quickly and securely as your next adventure. That’s why we’ve partnered with world-class shipping carriers to deliver your purchases with care and efficiency.

Our Shipping Options

1. Standard Shipping (Recommended)

For travelers who need their gear with speed and reliability:

  • Carriers: DHL or FedEx
  • Cost: $12.95 USD
  • Delivery Time: 10-15 business days after dispatch
  • Tracking: Full tracking included
  • Best for: Business travelers needing luggage quickly or last-minute trip preparations

2. Free Economy Shipping

For value-conscious travelers who can wait a little longer:

  • Carrier: EMS
  • Cost: Free on orders over $50 USD
  • Delivery Time: 15-25 business days after dispatch
  • Tracking: Basic tracking included
  • Best for: Planning ahead for future trips or when ordering non-essential accessories

Order Processing

We pride ourselves on swift order processing to get your travel gear moving:

  • All orders are processed within 1-2 business days (excluding weekends and holidays)
  • You’ll receive a confirmation email with tracking information once your order ships
  • During peak travel seasons (May-August and November-January), please allow an extra 1-2 days for processing

International Shipping Details

As a global provider of premium travel gear, we ship to most countries worldwide with these exceptions:

  • Some remote areas in Asia
  • Certain locations with import restrictions on luggage and accessories

Please note:

  • Customers are responsible for any customs duties, taxes, or import fees
  • Delivery estimates may vary slightly by destination country
  • Some high-value items may require signature upon delivery

Frequently Asked Questions

Can I upgrade my shipping after placing an order?

If your order hasn’t yet been processed, contact us immediately at [email protected] and we’ll do our best to accommodate your request. A shipping cost difference may apply.

What happens if my package is delayed?

While we carefully select reliable carriers, occasional delays can occur. If your package hasn’t arrived within 5 business days of the estimated delivery date, please contact our customer service team for assistance.

Do you offer expedited shipping options?

For urgent needs, please email us before placing your order at [email protected]. We may be able to arrange expedited shipping for an additional fee, depending on your location and the items ordered.

Pro Traveler Tip: When ordering luggage for an upcoming trip, we recommend placing your order at least 3 weeks before your departure date to account for any unexpected delays and to give yourself time to familiarize yourself with your new gear.

Returns & Exchanges

Not completely satisfied with your purchase? We offer hassle-free returns within 15 days of delivery. Please visit our Returns Policy page for complete details.

Have more questions about shipping? Our U.S.-based customer service team is happy to help at [email protected].

Happy travels,
The Travel Gear Shop Team